Last Updated: 09/01/2025

At Dial-e-Punjab™, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our Directory website (www.dialepunjab.com). By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Site:

• Personal Information: This is information that identifies you as an individual, such as:
  • Name
  • Email address
  • Phone number
  • Business name and details (for listings)
  • Payment details (if applicable)
• Non-Personal Information: This is information that does not personally identify you but helps us improve the Site, including:
  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Device information
  • Pages you visit on the Site

2. How We Collect Information

We collect your personal information through various methods:

• Account Registration: When you create an account on the Site, you provide us with personal information, such as your name, email address, and any other information necessary for account management.
• User Submissions: When you submit a listing or content to the directory, you provide personal details related to your business or services.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to automatically collect non-personal information when you visit the Site. These technologies help us analyze user activity and provide a better user experience.
• Forms and Surveys: We may collect personal information when you complete forms, surveys, or communicate with us via email.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To maintain, enhance, and personalize the Site, ensuring it works as expected, and to provide you with relevant content and features.
• Account Management: To manage your account, communicate with you regarding your listings, respond to your inquiries, and provide customer support.
• Communication: To send you updates about your account, listings, promotions, newsletters, and other communications that may interest you. You can opt out of these communications at any time.
• Analytics and Marketing: To analyze trends, track user behavior, and monitor the effectiveness of our marketing campaigns.
• Compliance and Legal Requirements: To comply with applicable laws, regulations, and legal processes, including responding to subpoenas or court orders.

4. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who help us operate the Site or perform functions on our behalf (e.g., payment processors, email marketing services, hosting providers).
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your personal information with third parties if you explicitly give us permission to do so.
• Legal Compliance: We may share your information when required by law or in response to legal requests from government authorities or other legal processes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site, analyze usage patterns, and provide personalized content. Cookies are small data files placed on your device. Some cookies are necessary for the functioning of the Site, while others help us with analytics, advertising, and improving your user experience.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use certain features of the Site.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive information during transmission (e.g., payment data).
• Regular security audits and monitoring to detect vulnerabilities.
• Access control to limit the number of individuals who can access your data.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., if we are required to retain the information for legal reasons).
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or contacting us directly.
• Cookies: You can control cookies through your browser settings. For more information about how to manage cookies, visit your browser’s help section.

8. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

10. International Transfers

If you are accessing the Site from outside [Country], please be aware that your information may be transferred to, stored, and processed in [Country] or other countries where our servers or service providers are located. By using the Site, you consent to the transfer of your data to countries that may have different data protection laws.

11. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised Privacy Policy on this page with the updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: Contact@dialepunjab.com